1. How can I place an order on Leacom?
Placing an order on Leacom is simple. Browse through our collection, select your preferred product, choose the correct size, and click on the add to cart option. Once you are ready, proceed to checkout, enter your shipping details, and complete the payment using one of our secure payment methods. After successful payment, you will receive an order confirmation email with your order details.
2. What payment methods do you accept?
Leacom accepts payments through secure third-party payment gateway. Customers can pay using debit cards, credit cards, net banking at checkout. We do not store your card details on our servers.
3. How long does delivery take?
Orders are usually processed within 1 to 3 business days after payment confirmation. Delivery typically takes between 3 to 10 business days depending on your location. Delivery timelines may vary due to courier operations or external factors beyond our control.
4. How can I track my order?
Once your order is shipped, you will receive a update via email or SMS. You can track the status via courier partner’s website to check the delivery status of your order.
5. Can I cancel my order?
Orders can be canceled within 12 hours of placing the order, provided they have not been shipped. If the order has already been dispatched, cancellation will not be possible. You may refer to our Return and Refund Policy after receiving the product.
7. What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact our customer support within 48 hours of delivery. Provide your order number and clear photographs of the product. Our team will review the issue and provide assistance as quickly as possible.
8. Are shipping charges refundable?
Shipping charges are generally non-refundable. However, if you receive a defective or incorrect product, shipping costs may be refunded after verification.
9. Do you offer exchanges?
Yes, exchanges may be available subject to stock availability. If you need a different size or product, please contact customer support within the return period for assistance.
10. How can I contact Leacom customer support?
For any questions or assistance, you may contact us through the following details:
Email: gungunfoot7@gmail.com
Our support team will respond within 24 to 48 business hours.
